Vinted Shoppers Express Frustration Regarding Sizing Changes

Shoppers are voicing their frustration following a change that caused items being listed as the wrong size.

The second-hand shopping app has revised its size classifications for female and kids' apparel but did not contact all shoppers about the modification.

Digital Channels Response

Many shoppers and sellers are expressing on platforms saying Vinted listings now show a modified sizing category compared to what was initially listed because of the remapping.

The company said the updated approach better aligns with other platforms.

They have suggested members to review their products and adjust the sizing manually when needed, which has left users frustrated.

Measurement Approach Changes

Before the change, the measurements included a single numeric size and a letter, such as S/8 or M/10.

The updated approach includes an alphabetical indicator and numerical range such as S/UK 8-10.

In some cases, the sizing has been recategorised - such as a large size used to be a 12 but is now a UK 16-18.

Shopper Stories

One content creator, who produces content about larger sizing, stated the update "complicates both purchasing and selling".

"Few clothing companies classify XL as 20-22," the way the service now categorizes.

Another user, based in Glasgow, said garments she listed featuring size 14 markings were displaying on the service as larger sizing 20-22.

"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she stated.

Manual Updates

A different user, from Derby, stated she felt frustrated by the change as she had to manually change the sizes on "every single listing".

"Personally, this is quite irritating, because of my ongoing medical condition and selling on Vinted has been paramount following partial earnings loss," she stated.

Platform Context

The app has more than 100 million users, with 18 million British users.

It has become a favored option versus similar marketplaces including eBay and Depop.

This represents another occasion where an unanticipated change to the app has proved unpopular: earlier, the service retracted a modification regarding delivery choices after backlash from users.